FACILITIES MANAGEMENT
Streamline, centralise, and de‑risk your operations with a single, accountable partner. At Iconic Group Services, we deliver end‑to‑end Facilities Management (FM)—combining hard services (mechanical & electrical, building fabric) and soft services (cleaning, grounds, waste, pest control, and more)—under one umbrella. The result: fewer suppliers to manage, predictable cost control, and consistently high standards across every site. Whether you need a long‑term FM contract, a bespoke service bundle, or ad hoc support for emergencies, our team operates UK‑wide, 24/7/365, with clear SLAs, compliance, and digital transparency.
Why Outsource Facilities Management?
One partner, multiple disciplines: Reduce supplier overhead and simplify governance.
Cost certainty: Planned schedules, bundled services, and value engineering across assets.
Compliance built‑in: Risk assessments, RAMS, audits, and documented testing.
Business continuity: 24/7 helpdesk, out‑of‑hours delivery, and rapid reactive callouts.
Digital reporting: Real‑time job sheets, timestamps, engineer notes, and before/after images.
Facility Management Packages (Tailored to You)
All FM packages are bespoke to your sites, goals, and budget. After an on‑site assessment, we’ll assemble a custom mix of services with agreed SLAs/KPIs, a delivery calendar (PPM), and a single point of contact.
Hard Services (Mechanical & Electrical + Building Fabric)
Mechanical & Electrical (M&E): HVAC (VRV/VRF, splits, AHUs), boilers, pumps, BMS, refrigeration & cooling.
Electrical: LV distribution, lighting & controls, emergency lighting, EICR, PAT testing, fault‑finding & remedials.
Plumbing & Drainage: Leak detection, valve & fixture repairs, pipework maintenance, clearing blockages.
Compliance Testing: Emergency lighting logs, F‑Gas records, statutory inspections, asset tagging.
Building Fabric: Doors, partitions, ceilings, flooring, glazing, minor refurbishments & reactive repairs.
Soft Services (Cleaning & Environmental + Grounds)
Cleaning & Environmental: Daily contract cleaning, deep cleans, high‑reach & window cleaning, restroom sanitation, post‑project cleans.
Waste Management: Right‑sized bins, segregated streams, WEEE/confidential waste, duty‑of‑care documentation.
Pest Control: Preventative programmes, humane interventions, entry‑point proofing, scheduled monitoring.
Grounds & Landscaping: Seasonal planting, hedge trimming, leaf clearance, jet washing for hard surfaces, litter picking.
Janitorial Services & Supplies: Day porterage, meeting‑room resets, consumables management, auto‑replenishment.
Prefer to start small? We also offer single‑use facility services on a one‑off or ad hoc basis—ideal for burst pipes, power outages, storm damage, or vandalism. Callouts are available 24/7/365.
Planned Preventative Maintenance (PPM) & Reactive Support
PPM: Scheduled inspections and servicing to reduce breakdowns, extend asset life, and keep you compliant.
Reactive Callouts: 24/7 national coverage for urgent M&E faults, leaks, HVAC breakdowns, glazing failures, and fabric issues.
Aftercare & Minor Works: Small projects, lifecycle upgrades, and compliance remedials.
Every visit is documented via digital real‑time job sheets with timestamps, materials, engineer notes, and photographic evidence—creating an audit‑ready record and a clear asset history.
Survey & Brief: Understand your estate, goals, risks, and constraints.
Bundle Design: Hard + soft services tailored to your sites.
SLAs & KPIs: Response times, presentation scores, first‑time fix rate.
PPM Calendar: Seasonal and asset‑critical schedules.
Helpdesk & CAFM‑style reporting: Centralised logging, updates, and dashboards.
Continuous Improvement: Quarterly reviews, value engineering, and sustainability upgrades.
GET IN TOUCH
Iconic Group Services deal with any type of query, no matter how big or small. If you can't find what you're looking for on this page then contact a member of the team on 03333 444145 today who'll be more than happy to put together a bespoke solution for your needs.
You can also contact through our contact form and we will get back to you as soon as possible